Terms of use

Accepting the terms

By using the haeifin app or the haeifin.com website, you agree to these terms and to the privacy policy. The service is provided by the haeifin team, based in Syria.

The service

haeifin is a book for recording debts and accounts in several currencies. It works on your phone, with online features depending on your plan. It is a recording and organising tool, not a bank, a wallet or a payment intermediary, and it does not move money between anyone.

Your account

An account is optional for the book, and required for a plan and online features. You are responsible for protecting your phone and your sign-in method, and for the accuracy of the information you enter.

Plans and payment

• Plans are yearly, and their prices are on the pricing page.
• The free trial is once per account.
• Activation happens once the payment arrives.
• Friends and linked books are free on every plan.
• Refunds: if the plan doesn’t work for you as it should, tell us within 7 days of activation and we fix it or refund you.
• Extra Mudir credits are added to your account, and credits already used are not refunded.

Your data and responsibility

Your book is yours. The figures and names you record are your responsibility, and we are not a party to any debt or agreement between you and anyone else. Reports and approximate totals (at an exchange rate) are there to help, not financial or legal advice. Always keep backups.

The Mudir

The Mudir is an AI assistant and can make mistakes or misunderstand. That’s why it records nothing without your confirmation, and any message is sent by you. Always check before you confirm.

Acceptable use

You may not use the service for anything illegal, to harass or threaten anyone, or to disrupt the service or access other people’s data. We may suspend any account that does.

Availability and changes

The book works on your phone even without internet. Online features may pause briefly for maintenance. We develop the service and change features, and if these terms change we update them here.

Ending your account

You can stop using the app and ask for your account to be deleted at any time: Delete account. The book on your phone stays with you unless you erase it.

Limitation of liability

We provide the service as it is and do our best to keep it accurate and available. We are not liable for losses caused by a wrongly recorded figure, or by a decision based on a report or an approximate total. In any case, our liability never exceeds what you paid us in the last 12 months.

Law and contact

Applicable law: the laws of the Syrian Arab Republic. Contact: info@haeifin.com.